Terms and conditions

These Terms and Conditions outline the rules and regulations for any customer who wishes to hire us for our gutter guard and solar skirting supply and/or install business. By using our services, you agree that you have read and understood these Terms and Conditions.
Cancellation Policy:
This Cancellation Policy is essential for all sales and services provided by The Gutter Guard Specialists, and applies to all parties engaging in a contract for goods and/or services provided by Company. Please read this Cancellation Policy carefully.
In the case that a Customer has requested goods and/or services from Company and Company has provided the goods and/or services in accordance with the agreed quote provided to the Customer, any cancellation of goods and/or services must be made in writing with at least 5 working days notice before the arranged delivery date.
If the Customer decides to cancel the goods and/or services within the 5 working day period or without the necessary notice, Company reserves the right to impose a penalty of fifty (50%) percent of the total quote.
Company reserves the right to assess the penalty and exercise its discretion in determining the amount payable by the Customer. This penalty will be due at the end of the 5 working days, if the goods and/or services have already been delivered or are in the process of due delivery.
In the event that the Customer fails to pay the penalty imposed, Company reserves the right to pursue full repayment of the original quote, including any reasonably incurred costs by Company.
This Cancellation Policy shall be governed by, and construed in accordance with, the laws of South Australia.
This Cancellation Policy may be modified from time to time at the sole discretion of Company. The most current version of this Cancellation Policy will be available on Company’s website. The Customer is encouraged to review this Cancellation Policy periodically for any changes.
By using the services provided by Company the Customer agrees to be bound by this Cancellation Policy.
Last Revised: [19/09/2019]
Payment: Full payment is due upon completion of the goods or services provided. Payment must be made in full before any materials are released or sent. Payment can be made via bank transfer, cash or debit/credit card. All materials belong to The Gutter Guard Specialists until full payment is made
Deposits: If a deposit is requested, it must be paid prior to the materials being ordered.
Return Policy: Returns are only accepted if the product is found to be in default and not as advertised, resulting in the product being unusable. If a customer finds the product to be defective or not as advertised within 30 days of the original purchase, they may request a full refund. Customers must provide satisfactory evidence of the default. All original packaging and contents must be returned. Shipping charges and any other cost associated with the return other than the cost of the product must be paid by the customer.
Liabilities: We, [The Gutter Guard Specialists], do not accept responsibility for any previously incurred damages or losses related to a job not performed by our company. We accept no liability for any damage or loss that may have occurred prior to or during the performance of the job. This includes, but is not limited to, injuries, economic loss, property damage, or any other types of losses. This limitation of liability includes, but is not limited to, any negligence or errors, criminal acts, willful or accidental misconduct, errors of judgment, and any other form of incompetence. We make no guarantees that the job will be free of any damage or loss, and do not accept liability for any negligent or defective act or omission, even if that act or omission was foreseeable. This limitation of liability also extends to any of our suppliers and/or subcontractors.
No matter the circumstances, we will not accept any liability for any damages or losses incurred before, during, or after the job is performed.
Governing Law: These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction.
By entering these Terms and Conditions, you are agreeing to be bound by these Terms and Conditions. Please contact us if you have any questions.
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